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UK +44 203 287 5509   hello@richmelon.com Member Area

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Pricing

30-Days Free £12/mo £39/mo £87/mo £249/mo £459/mo
Plan:
Breakdown (per item):
Starter
Tiny
0.024
X - Small
0.019
Small
0.017
Medium
0.016
Large
0.015

Inventory
(Contact us if you require more than 30k items)
Inventory items Number of products - you can managing in your Richmelon inventory 100 500 2000 5000 15000 30000
Product images You can add many images as you like for each product - ther is no restrictions Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Inventory Import/Export Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Custom product attributes You can add the attribute value to your inventory item and include that on listings
Example: If you want to add different shipping price for certain product then add the price and include that attribute in shipping detail area
Auto margin calculation Automatically adjust the selling price - If supplier cost price changed
Auto tax calculation Automatically adjust the selling price - If supplier cost price changed
Multiple variation listings You can create many variation as you like - using same child items

Arbitrage
(buy from amazon and sell on ebay)
Prodcut grabber Find profitable item and import product by ASIN, URL, Compare with ebay items, ebay hot selling items & Copy ebay seller items
Auto price monitor Check and update once every 1 - 2 hours
Item availablity monitor Check and update once every 1 - 2 hours

Dropship
(support, FTP, SFTP, Dropbox & URL)
Product import Import product from 3rd party dropshipper & fullfilment
Price import Schedule import product price from 3rd party dropshipper & fullfilment
Quantity import Schedule import product quntiity from 3rd party dropshipper & fullfilment

Profitable Item Finder
# of item you can search within 24Hrs Search quota will not count the variation child items
Example: If your parrent Variation item has 100s of child item - seach quata will deduct just 1 count
50 Items 250 Items 500 Items 1500 Itms 2500 Items 4000 Items
Variation import You can import variation with child items - directly to your inventory Included Included Included Included Included Included

Listings
Listing builder Create a single or bulk listings on integrated channel(s) from your richmelon inventory Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Listing manager Update, End, or Relist the listings
Listing configurators Save common options and settings for each channel in a configurator, then choose the configurator and create the listing easily from your inventory. Also you can apply these configurator to existing listings to make faster edit/updates too Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Ebay cross border listing List the same product on multiple ebay sites Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Create unlimited listing for each inventory itemUser can create duplicate listing with different title and images for the same product
Variation listing creation Variation listing allow buyer to choose different options for a product (if selling channel supported)
VeRO protection Intellectual property rights: prevent creating listing on selling channels. However you can add exception to override our VeRO item from your account and Option to remove existing VeRO items automatically too
please note: There is no way to always prevent every VeRO
Price rounding selling price will automatically rounded to the nearest value

Messages
(Manage buyer & mail channel messages)
Helpdesk storage1GB Can store 1500 - 2000 messages with conversation history (approx) 50 Tickets 500MB 500MB 500MB 1GB 1GB
Ebay resolutionsManage disputes: communicate with buyer and refund Dispute Dispute Dispute Dispute Dispute Dispute
Ticket foldersFor organise your incoming tickets Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Rule automationsIt can be use for various automation fuctions, auto assign certain tickets to user(s) & etc Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
SMTP mail accountsSMTP will be use to send reply mail for mail channels (no need for ebay) Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Support mail channels Hotmail, Gmail, Webmails & other mail channel who supporting for imap/pop3
Auto reply Send various auto reply based on the rule you set

Orders
(On developement)
** # of free auto ordering /moOnce its sold Richmelon will automatically place the order behalf of you based on the configuration
please note: its on development
50 Ordrs 200 Ordrs 750 Ordrs 2000 Ordrs 4000 Ordrs 10000 Ordrs
**Chrome extension ordering You can place the order manually using chrome browser with very little effort (semi auto) Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited

Others
Channel integration 2 Channel 2 Channel 2 Channels 3 Channels 5 Channels 7 Channels
**Reports Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
** On development | All paid plans comes with 3 users and £39 For each additional user. | Contact us if you require more than 30k items

Frequently asked questions

Is this your software support variations for all selling channels?

Yes. you can create many variation using single items

Supported source markets for item sourcing?

Currently supporting:
Amazon (.com, .co.uk, .fr, .de, .it, .es, .in, .cn, .jp)

On development:
AliExpress
Wallmart

Planning:
Overstock
Target
Home Depot
Sears
Kmart
Costco
Bestbuy
+ Based on customers interest

What Marketplaces does RichMelon support to list items?

Currently supporting:
ebay (all)

On development:
Amazon (all)
Magento CE 1
Bigcommerce
Shopify

Planning:
Buy.com
Cdiscount
+ Based on customers interest

Which types of support are available?

All plan customers are treated as same and have access to support via support tickets. You can also ring us on 00442032875509 (7am to 3pm working days)

Can i add my own items in to inventory?

Yes,
You can add your own inventory items to create listing, update, synchronise stock and prices for all the channels

Can i print picking list for orders?

Yes,
You can add your own inventory items to create listing, update, synchronise stock and prices for all the channels

Can i do auto import my own dropship supplier items?

Yes,
you can configure the auto import for add new item, pricing and stock level from your own drop-shipper

Do you support any shipping couriers to print labels?

No
We haven’t – but can be added based on number customer interest

Can i create ebay cross border listing with single ebay account?

Yes.
As long as you comply with ebay policy and cross-border regulations.
RichMelon wont charge you anything extra

Can i create listing for certain items with ebay GSP?

Yes.
in listing configurator > general tab > Check little box “Global shipping program”
and create eBay listing using that configurator

Can i manage ebay disputes, returns and cancel requests?

At the moment you can manage all the buyer disputes
Returns and cancel requests on development – will be available on April

Is RichMelon support to prevent VERO & Duplicate items?

Vero:
We do keep updating the list over a long time to protect you by preventing you from listing However there is no way to always prevent every VeRO items. Because new company’s VeRO items take time to add in to our list and there is no item list provided by ebay

Duplicate listing:
RichMelon wont let you to list if its same Title, Type, UPC /EAN, Condition and listed country

Is there any option to print invoice for the buyer?

Yes

Can i create new order for the buyer without selling channel?

Yes

Is there any return & refunds management?

Yes,
We have Return & refunds management but its not connected with any suppliers yet

Can i restrict some access for team member(s)?

Yes,
You can limit access for certain team members to access some functions but not others
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