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Pricing
Frequently asked questions
Is this your software support variations for all selling channels?
Supported source markets for item sourcing?
Currently supporting:
Amazon (.com, .co.uk, .fr, .de, .it, .es, .in, .cn, .jp)
On development:
AliExpress
Wallmart
Planning:
Overstock
Target
Home Depot
Sears
Kmart
Costco
Bestbuy
+ Based on customers interest
What Marketplaces does RichMelon support to list items?
Currently supporting:
ebay (all)
On development:
Amazon (all)
Magento CE 1
Bigcommerce
Shopify
Planning:
Buy.com
Cdiscount
+ Based on customers interest
Which types of support are available?
Can i add my own items in to inventory?
You can add your own inventory items to create listing, update, synchronise stock and prices for all the channels
Can i print picking list for orders?
You can add your own inventory items to create listing, update, synchronise stock and prices for all the channels
Can i do auto import my own dropship supplier items?
you can configure the auto import for add new item, pricing and stock level from your own drop-shipper
Do you support any shipping couriers to print labels?
We haven’t – but can be added based on number customer interest
Can i create ebay cross border listing with single ebay account?
As long as you comply with ebay policy and cross-border regulations.
RichMelon wont charge you anything extra
Can i create listing for certain items with ebay GSP?
in listing configurator > general tab > Check little box “Global shipping program”
and create eBay listing using that configurator
Can i manage ebay disputes, returns and cancel requests?
Returns and cancel requests on development – will be available on April
Is RichMelon support to prevent VERO & Duplicate items?
Vero:
We do keep updating the list over a long time to protect you by preventing you from listing However there is no way to always prevent every VeRO items. Because new company’s VeRO items take time to add in to our list and there is no item list provided by ebay
Duplicate listing:
RichMelon wont let you to list if its same Title, Type, UPC /EAN, Condition and listed country
Is there any option to print invoice for the buyer?
Can i create new order for the buyer without selling channel?
Is there any return & refunds management?
We have Return & refunds management but its not connected with any suppliers yet
Can i restrict some access for team member(s)?
You can limit access for certain team members to access some functions but not others